The South Australian
Financial Counsellors Association

We provide resources and support to financial counsellors.

Financial Counsellors assist South Australians in financial difficulty by providing information, support and advocacy for their clients. Financial Counsellors work within the Community sector. Their services are free, independent and confidential.

Learn about SAFCA »

Need Free Financial Counselling?

Although we don’t offer financial counselling ourselves, you can enter your postcode or suburb to the right to find your nearest financial counsellor.

Financial counselling services are free.

A Financial Counsellor Can Help »

Financial Counselling Telephone Help Line

Struggling to pay the mortgage or rent or juggling debts? Talk to a phone financial counsellor from anywhere in Australia by ringing: 1800 007 007 (Mon to Thurs: 9.30am–8pm and Friday: 9.30am-4.30pm)

And remember – the sooner you ring the more options you will have!

Become a Member

Enjoy the benefits of membership and representation by your South Australian sector peak body for financial counsellors.

Benefits of Membership »

Latest News

10 August 2016

FOS welcomes formal terms of reference into Australia’s financial system external dispute resolution

The Financial Ombudsman Service Australia (FOS) has welcomed the release of Terms of Reference (the..

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8 July 2016

SACOSS welcomes Budget’s focus on jobs but says it misses on support for vulnerable South Aussies

SACOSS has welcomed the State Budget centrepiece initiatives on infrastructure and job creation,..

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24 June 2016

State Govt’s New $9 Million Gambling Tax

The State Government will raise more than $9 million a year with the imposition of a new gambling..

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22 June 2016

Ralph Kelly sees hope for crime victims facing financial hardship

Ralph and Kathy Kelly have sat down with many victims of violent crime, listening, since their own..

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22 June 2016

ACCC takes action against debt collection firm ACM Group Ltd

The Australian Competition and Consumer Commission has commenced proceedings in the Federal Court..

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See all news articles »

Events & Updates

Professional Development Opportunities Coming Up  

Bankruptcy Refresher for experienced Financial Counsellors

Monday 10th October from 9.15-12.30

AFSA, Level 4, 400 King William St Adelaide

No cost to members.

See the Professional Development Page in the members only section to register on the Eventzilla website.


National Hardship Register Training. 

This training is for financial counsellors and consumer lawyers who are accessing the National Hardship Register (NHR) on behalf of their clients. It will be held by webinar on the following dates:

Thursday 4th August, 10.30am

 Monday 15th August, 12.30pm    (Both Adelaide time)

More information and the link to register is available on the Professional Development page (members only section) of this website. The session will attract 1 PD point


Proposal – A Community Workers Branch of the Anti-Poverty Network SA 

The Anti-Poverty Network SA (APNSA) is a grassroots group that seeks to activate and empower low income people on welfare payments, involving them in advocacy, campaigning, and educational projects.

The group is composed of job-seekers, sole parents, carers, students, and Disability and Aged Pensioners, and seeks to be a voice for those out of work and living in poverty, who frequently experience policies that punish them instead of supporting them. It is led by those who have experienced first-hand the stresses of financial hardship and unemployment.

SAFCA is assisting the APNSA in establishing a Community Workers branch, and welcome expressions of interest from our members. This branch would allow workers in the sector to interact, and share ideas and stories with people from our group on a regular basis.

APNSA and SAFCA recognise that many of the community sector’s battles, for instance, for greater and more reliable funding of services, are fights that directly impact on vulnerable low-income people.

We know there is plenty of goodwill and sympathy from many in the sector, who recognise the importance of low-income people speaking for themselves, sharing their often ignored experiences

and insights. And we know the insights of those affected by disadvantage can help improve how social services are designed and delivered.

If you are interested in becoming part of this initiative, please contact the SAFCA office at or ring 0427 823 656



SAFCA will hold two Professional Development days in September.

Date:                           Monday September 5 for Full Members

Tuesday September 6 for Associate /Affiliate/ Rural Financial Counsellors and Families SA Financial Counsellors


Venue:                                 Highway Hotel, Anzac Highway

Times:                                  9.15am  – 4.30pm

PD Points:                           6 points

Cost:                                      $40 members    $60 non members                           $30 volunteers and non working students / FCs

Each of our members is invited to attend ONE of these days. We have divided our membership into FULL and Associate / Affiliate to enable a more even spread for numbers.


Registration information will be sent out week beginning July 11

Day 1 will include the SAFCA 2016 AGM and election of board members (proxies allowed)  Notice of AGM and nomination forms for three board members and SAFCA Chair will be sent out next week.


On Day 2 separate PD sessions specific to needs will be tailored for Rural Financial Counsellors and Families SA Financial Counsellors



Good Shepherd Microfinance Debt Deduct training sessions

A new product developed by Good Shepherd Microfinancing. See flyer below for training dates

3 dates to choose from – 3 PD points

 Good Shepherd Debt Deduct Training


**NEW** Online Training Available

SAFCA have recorded two training sessions:

- Going to Court for a Debt: Legal Processes and Client Options

- Home Repossessions

Both training sessions are now available for viewing via the Professional Development Page in the Members Only section



Become a Financial Counsellor

Interested in a career in financial counselling?

Learn more about the nationally accredited Diploma of Community Services (Financial Counselling).

You can also read about the latest positions
vacant for Financial Counsellors in Australia.

Learn more »