A Financial Counsellor Can Help

Anyone can find themselves in financial difficulty. You might lose your job, get sick, or your relationship might break down.

You may simply not have enough money to make ends meet.

If this happens to you, a financial counsellor can help.

Financial Counsellors are free, independent, not-for-profit, confidential and impartial. They are experts at assisting people with financial and insurance problems.

Financial Counsellors do not lend money, do tax returns, provide debt consolidation services or deal with investments.

Financial Counsellors are non-judgmental, qualified professionals trained to assist you with financial difficulty by providing information, support and advocacy.

When you speak to a financial counsellor you'll feel informed, understood and know your options.

They can work on negotiating suitable repayment arrangements with creditors on your behalf, inform you about your rights when dealing with banks and other lenders and they can check which grants and payments you may be eligible for.

They can also help you respond to a rejected insurance claim or help you lodge a complaint.

Financial counsellors work in community organisations and some government agencies.

The majority of funding for these agencies is provided by State and Federal Governments.

Are you

  • Struggling with your debts?
  • Unable to pay your bills?
  • Thinking about loan consolidation?
  • Considering bankruptcy?
  • Struggling with rent, mortgage or housing stress?

If so, speaking with a Financial Counsellor face to face might be the right option for you. Financial Counsellors offer free and independent advice to South Australians who are facing financial hardship.

A financial counsellor can help with

  • Advice and assistance for those with problems with insurance companies
  • Advocacy and negotiation with banks and other lenders
  • Assistance with grant applications and eligibility
  • Assistance with lodging complaints to various ombudsman
  • Referral to a range of specialist social and community services
  • Information about consumer rights and codes of practice which enshrine those rights
  • Referral to community legal advice
  • Debt advice & options (including creditor negotiation, bankruptcy etc)
  • Budgeting and financial management
  • Information on available grants, schemes, funds and material aid

This one page pictograph explains how a financial counsellor can help in your situation. Click on the button below.

So, do you think you'd like to have a chat about your situation?

Use a map to find a free Financial Counsellor in your area

SAFCA does not provide financial counselling, advice or any client services. 

Use the map link above to find a local financial counsellor,

or call 1800 007 007

Watch this short video that explains how a Financial Counsellor can help


Suite 7 Wellington Centre, 2 Portrush Rd.
Payneham SA 5070