SAFCA members were recently invited by the Department of Human Services to provide feedback on the Emergency Electricity Payment Scheme (EEPS). Thanks to all members and organisations that provided feedback to the review, your feedback was insightful and well considered.
A summary of the key feedback included recommendations to:
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Payments received from the National Redress Scheme (NRS) are treated differently from other payments and it is important to understand how the payment may affect your client’s situation, particularly if they receive a Centrelink payment or have any debts. Specialist Redress financial counsellors at knowmore legal service can assist pe... |
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The Australian Energy Rettailer's standby Statement of Expectations of energy businesses (the three standby principles) is now in effect for residential and small business energy customers in South Australia. We expect energy businesses to apply the standby principles while the current stay-at-home orders are in place, and for a period of tw... |
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The Financial Counselling Case for Change has gone to public consultation. It is available on the SkillsIQ website until 5pm Thursday 22 July. To see the document FCA sent to SkillsIQ,and on which the SkillsIQ consultation is based (and is partly reproduced by them in Appendix F) please click here.
Below is information from Fiona Guthrie:
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"As a young single parent, I struggled financially and did not know of any services to help me out of that situation. I had around five items through Radio Rentals, all necessities including items I had to replace that were stolen, which kept me in poverty. I did love my Radio Rentals Gold Card if only I knew what that really was."
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