Diploma & Training

The completion of the Diploma of Financial Counselling is the first step in becoming a Financial Counsellor.

The Diploma is a nationally accredited course available through a number of Registered Training Organisations that deliver in South Australia. 

Please read below for information and contact details for these courses.


TAFE SA Diploma of Financial Counselling (CHC51115)

TAFE SA has been running the state-based training of the Diploma of Financial counselling since 2006.

This blended delivery model has strong connections to industry professional requirements and current resources. We offer a mix of face to face learning and online learning.

During your study, you will meet and interact with staff from our state peak body, SAFCA, Financial counsellors from several organisations, staff from the Legal Centre and many other people from the Financial Counselling sector in South Australia.

All lecturers are Financial counsellors from South Australia and each lecturer has over ten years' experience with the Diploma of Financial Counselling. Elective units will be taught by other TAFESA lecturers ensuring training is done by experts in their field.

Applications can be made without charge and with no obligation. Applications are made online apply via the TAFESA website.

At this stage we accept existing worker applications which includes workers from related industries such as community services and financial services backgrounds. Please contact us to discuss if you're unsure.

Each student will undergo individual course counselling to establish training needs. Recognition and Credit transfers will be done and discussed upfront.

TAFE SA is an approved provider under the VET Student Loans scheme which assists eligible students with tuition fees. For more information please go to https://www.employment.gov.au/vet-student-loans

This course is subsidised through the Government of South Australia's Work Ready initiative. To access subsidised training through Work Ready, your suitability to complete the qualification will be assessed. This may include participation in a Language, Literacy and Numeracy

Subsidised Training - TAFE SA


Please apply via the TAFESA website

TAFE Contacts John Morris Lecturer / Co-coordinator

john.morris@tafesa.edu.au MB: 0477 741 429

Christine Heusler - Lecturer / Co-coordinator


Australian Institute of Social Relations

CHC51115 Diploma of Financial Counselling


This qualification reflects the role of financial counsellors working in a variety of agencies that meet the requirements for the Australian Securities and Investments Commission (ASIC) exemption from a financial services or credit licence under ASIC class order 10/1063. Financial counsellors work across a variety of metropolitan, rural and remote settings.

All financial counsellors have specialist knowledge of legal remedies and options to manage debt and financial difficulty and are advocates who work in a model of social justice and client empowerment.

This qualification is NOT related to the work performed by financial planners or financial advisers whose role is to provide clients with strategies to address their investment options and require a financial services licence for their work under the National Consumer Credit Protection Act 2010. This qualification is also not appropriate for financial capability workers.

This qualification does NOT refer to therapeutic counselling. Psychological issues, which affect individuals, families and groups such as gambling, substance abuse, child abuse and mental or physical health problems require referral to a professionally qualified practitioner. However, a recognition of, and an ability to work within, a counselling framework and the way in which other issues may interact with financial issues is highly relevant to financial counselling practice.

To achieve this qualification, you must complete 220 hours of work placement.

Though this course structure does not address the specific learning and assessment requirements for Rural financial counsellors, this option is available. Please contact the RTO for further information.


9 months plus completion of 220 hour work placement

Course Information | Enrolments and Further Information

Australian Institute of Social Relations:


Diploma of Financial Counselling (CHC51115)


Our Diploma of Financial Counselling provides you with the specialised skills and knowledge to work in the field of Financial Counselling, with underpinning understanding of the Counselling and Community Services disciplines. You will learn about advocacy, counselling skills, case management and the tools and techniques required in financial counselling.

Course Structure

The Diploma of Financial Counselling has 17 units, with 10 practical elements and an extensive work placement component of 220 hours.

Course Delivery

On-line, self-paced, available through the My.AIPC Student Portal. This is your link to numerous study support and e-learning functions.

Practical assessments

The course includes a number of practical components that cover a range of topics including Communication, Counselling and Interview Skills, The Counselling Process and Practical Application of Counselling Therapies.

Because we have students all across Australia, and indeed the world, we provide a variety of flexible options to enable timely and effective completion of the practical components. Regular seminars give you the opportunity to apply the theory you have learned in contemporary counselling scenarios. They are also a great opportunity to get together with fellow students and participate in casework sessions under the guidance of a qualified Lecturer. Seminars are held regularly at the Adelaide Student Support Centre. Students who may not be able to attend seminars for whatever reason, can elect to complete the practical components through alternate means, such as a one-on-one or small group session with a private assessor. Students can also complete their practical components by recording their demonstration of skills and uploading to us. We have guidelines available to assist students compile their recordings and develop effective role plays to demonstrate their skills.


18 months (full-time study) (part-time and self-paced study also available)

Study Assistance

As a student you have unlimited access to the Institute's Toll Free 1300 Study Assistance Line. Our Degree-qualified Education Advisers are available 9am and 5pm EST Monday to Friday to provide you with friendly academic support. Their focus is to support you throughout your studies so you can graduate in the time frame you set. The Study Assistance Line is there whenever you feel you need a bit of extra guidance.

Flexible Payment Options

Reduced Upfront Payment or a Monthly Payment option is also available.

We do not charge an application or enrolment fee.  We also offer a 'risk-free' 30 day 100% money back guarantee.

How to Enrol

Simply visit - http://www.aipc.net.au/diploma_financial_counselling.php and click on the 'Apply Now' button.

AIPC Contacts - www.aipc.net.au

Leanne Fardone State Manager - Adelaide

Kerry Armstrong-Moore Student Support Officer

ICAN Learn

ICAN Learn as an RTO is dedicated to the provision of high-quality training for the financial counselling sector through the delivery of the Diploma of Financial Counselling (CHC51115).

ICAN Learn's blended delivery includes face-to-face block training, online face-to-face workshops and professional mentorship, this has proven results with over 95% completion rates and graduates that are work-ready, many are now leaders in their field.

Information about courses: https://icanlearn.edu.au 

ICAN Learn takes a holistic approach and employs expert financial counsellors to deliver training, creating links with peak bodies & agencies to ensure suitable delivery modes, locations and time frames.

To learn more about ICAN Learn's delivery of the Diploma of Financial Counselling (CHC51115), please contact:

ICAN Learn Contact: Rebecca Richards

Phone: (07) 4031 1073

Email: enquiries@icanlearn.edu.au

Website: www.icanlearn.edu.au


(RTO 0328)

Diploma of Financial Counselling (CHC51115)

Eva Burrows College is the national learning centre of The Salvation Army. In Australia, The Salvation Army has been training its people for mission and service since the 1880s. Today we continue to bring the expertise and knowledge of our frontline work in Financial Counselling, and our experience in training to empower you for your life's work.

The Diploma of Financial Counselling is a nationally recognised qualification consisting of 17 units (14 core, 3 electives). Successful completion of the course will equip you with the skills and knowledge to provide specialist financial counselling services, advocacy, bankruptcy options and community development. Enrolments are open year-round, and the online course is self-paced, with the flexibility to select from a range of elective units to best suit your needs. Rural specialisation elective units are delivered online as is the problem gambling skill set.

To ensure that you are well equipped for the Financial Counsellor's role, this qualification also includes a mandatory 220 hours of work placement. Placement is a structured approach to learning in a financial counselling agency so that you can gain hands on experience.

Course Delivery Self-paced, Online, Full Time, Part Time

Duration 2 years

Structure 17 units plus 220 hours work placement Students should allocate a minimum of 16 hours per week to work through the Learner Guides, online activities and then complete the assessments.

Payment Options Scholarships are available as are payment plans, on request.

For more information or to enrol, please visit our website or contact the Program and Course Coordinator, Kat Georgiadis, Email: katerina.georgiadis@salvationarmy.org.au


Suite 7 Wellington Centre, 2 Portrush Rd.
Payneham SA 5070