A message from Way Forward

As Australia begins to open its borders ahead of the holidays, we know many are still struggling to make ends meet. Way Forward is preparing for increased need for their service when payment moratoriums lift and many people confront further economic uncertainty this Christmas and beyond.  Financial counsellors are a critical comp...

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Working while remote NT communities are locked down

The NT recently experienced their first outbreak of COVID-19 in a number of remote communities surrounding Katherine— otherwise known as The Big Rivers region. The communities affected were Robinson River, Binjari, Rockhole and Lajamanu. Binjari and Rockhole went into ‘hard lockdown’ for over a week, meaning residents where not...

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AER Annual Retail Markets Performance Report

The Australian Energy Regulator has released its Annual Retail Markets Performance Report for the 2020/21 Financial Year. You can see the full report here.  Thanks to SACOSS for providing this summary:  In SA, low-income customers pay (on average) 4.9% of their income on electricity costs. Electricity prices are highest per unit in...

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Consumer Rights and Protections

Under the Australian Consumer Law, goods or services bought in Australia come with automatic guarantees. These guarantees exist to protect consumers if goods are faulty or services are not satisfactory. When something you buy breaks too easily, doesn’t work or a service you are given doesn’t perform as expected, the law sets out...

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ANZ 2021 Wellbeing Survey

ANZ has released the results of its seventh financial wellbeing survey exploring the financial literacy, capability, attitudes and behaviours of Australian adults. The survey found socio-economic factors to be the most significant driver of financial wellbeing such as health, unemployment, earning potential, life stage and social supp...

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