The Australian Energy Regulator has released its Annual Retail Markets Performance Report for the 2020/21 Financial Year. You can see the full report here.
Thanks to SACOSS for providing this summary:
In SA, low-income customers pay (on average) 4.9% of their income on electricity costs.
Electricity prices are highest per unit in... |
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Under the Australian Consumer Law, goods or services bought in Australia come with automatic guarantees. These guarantees exist to protect consumers if goods are faulty or services are not satisfactory. When something you buy breaks too easily, doesn’t work or a service you are given doesn’t perform as expected, the law sets out... |
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ANZ has released the results of its seventh financial wellbeing survey exploring the financial literacy, capability, attitudes and behaviours of Australian adults.
The survey found socio-economic factors to be the most significant driver of financial wellbeing such as health, unemployment, earning potential, life stage and social supp... |
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In response to a requested for information about how existing ANZ customers can access the ANZ app and internet banking, their Hardship Team has sourced the following links that may assist all Financial Counsellors who are assisting customers to navigate the online world.
ANZ App demos
ANZ Internet Banking Guide
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The ATO offers a range of information and services to help people from diverse backgrounds understand tax in Australia.
We have information in languages other than English to help people from non-English speaking backgrounds understand tax and superannuation (super) in Australia.
Please use this link to access our range of in-language products... |
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