We are committed to fixing system-wide problems encountered by financially vulnerable people by:
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Meeting with banks, utilities, telcos, insurance companies and debt collectors to discuss their responses to people experiencing financial hardship.
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Collaborating with industry, regulators and government across a range of policy areas including credit laws, gambling, bankruptcy, consumer law and dispute resolution.
- Providing policy input to state and national regulators, such as Australian Securities and Investments Commission, Australian Competition and Consumer Commission, Centrelink and state and national Ombudsmen. Policy and legislation submissions
