We advocate for our industry, our members and their clients

We are committed to fixing system-wide problems encountered by financially vulnerable people by:

  • Meeting with banks, utilities, telcos, insurance companies and debt collectors to discuss their responses to people experiencing financial hardship.
  • Collaborating with industry, regulators and government across a range of policy areas including credit laws, gambling, bankruptcy, consumer law and dispute resolution.
  • Providing policy input to state and national regulators, such as Australian Securities and Investments Commission, Australian Competition and Consumer Commission, Centrelink and state and national Ombudsmen. Policy and legislation submissions


Suite 7 Wellington Centre, 2 Portrush Rd.
Payneham SA 5070