We advocate for the reform of legislation and policy in financial and other consumer markets

Our advocacy work reflects the long-standing commitment of our members to fixing the system-wide problems they encounter as they provide support to people who are financially vulnerable. To do this, this we work cooperatively with industry, regulators and government across a range of policy areas including credit laws, gambling, bankruptcy, consumer law and dispute resolution. We meet with banks, utilities, telcos, insurance companies and debt collectors to discuss their responses to people experiencing financial hardship. We also provide policy input to state and national regulators, including ASIC and the ACCC, as well as ombudsmen schemes and Centrelink.




Suite 7 Wellington Centre, 2 Portrush Rd.
Payneham SA 5070