As part of our advocacy work, we conduct research, undertake sector engagement, write submissions and reports, sit on committees and working groups, and comment on government policy and other matters, which are relevant to financial counsellors and their clients.

To do this, we join with other sector organisations, including Financial Counselling Australia and other state associations, in campaigning for better outcomes for those experiencing poverty and disadvantage. 

2020
What's fair? An equity perspective - Australian Energy Retailer
Buy Now Pay Later - Australian Finance Industry Association
Continuing Credit Contracts - Australian Securities and Investments Commission 

2019
National Consumer Credit Protection Amendment - Consumer Action Law Centre
Short Term Credit - Australian Securities and Investments Commission
Stop the Debt Trap - Senate Standing Committee on Economics
Buy Now Pay Later - Consumer Action Law Centre

2018
Credit and financial services targeted at people in financial hardship Senate Inquiry
Redress and Complaints Handling  (Part A) - Consumer Safeguards Review
2020-2025 Draft Plan SA Power Networks - Customer Consultative Panel
Strengthening protections for customers in hardship -  Australian Energy Market Commission