SAFCA

Ombudsman Service Updates

Energy and Water Ombudsman South Australia (EWOSA) Our role is to facilitate the prompt resolution of disputes between the consumers of energy and water services and the providers of those services, by providing a free, independent, accessible, fair and informal service to consumers. In the first instance, you should contact your supplier a...

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Robodebts

The topic of Robodebts has been in the news lately. This information is from the aph.gov.au website and provides the facts on the progress of the Senate enquiry. You can help with this process by providing case studies to SAFCA. We have until September 2020 to provide a Submission. Send to maria@safca.org.au "On 31 July 2019, the Sen...

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Legal Services News

Consumer Action Law Centre

Seeking input: hardship during Covid-19 Consumer Action Law Centre is launching an online form so people can share their experience of financial hardship due to the Covid-19 emergency. We want to know how severe and widespread the impact has been, so we can ensure government and industry knows too. Can you help...

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Professional indemnity Insurance for Supervisors

SAFCA also recognises that there are a few Financial Counselling Supervisors who act independently of an Agency and offer their services as a Supervisor for a fee.  This practice is accepted by SAFCA, providing the Supervisor meets the criteria to become a SAFCA approved Supervisor (see below). When a Supervisor is acting independently o...

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AFCA launches new videos for diverse communities

Email from - Australian Financial Complaints Authority
  The Australia Financial Complaints Authority helps individuals and small businesses to resolve complaints about financial products and services. We are the financial ombudsman. Our service is a fair, free and independent alternative to court. We're reaching o...

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SAFCA

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