Articles of Interest - 10 September

Written on the 9 September 2020 by SAFCA

TIAS South Australian Tenants' Information Advisory Service

TIAS is a state-wide service which provides free and independent information, advice and advocacy to help people on low incomes to sustain their tenancies in private rental, community housing or public housing.

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View TIAS brochure

FCA Bushfire Financial Counselling Webinar held 27 August

The resources from the recent Webinar held by Financial Counselling Australia are available:

  • Edited webinar 
  • Insights from bushfire financial counsellors regarding practice frameworks, case issues ('Nuggets of gold')
  • Resources that are available
  • Aggregated data from agencies that FCA collects for the Federal Government

Please contact if you wish to receive these resources by email.

NTCOSS  Value of the Not for Profit Sector 2020 Report

The Not-for-profit Sector is more valuable to the Northern Territory than mining, and employs more than twice as many people, according to the 'Value of the Not-for-profit Sector 2020' report.

Launched today by the Northern Territory Council of Social Service, CEO Deborah Di Natale, said the Report is the second of its kind, providing data essential to evidence-based policy.

"Charitable and not-for-profit organisations make an incredible contribution to the Territory, and through this Report we can track and measure not only the economic benefits, but also the health of the sector."

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AFCA approach to Joint Facilities and Family Violence

Where customers have entered into loans or other facilities jointly with one or more other borrowers, problems can sometimes arise. This will commonly occur where there is a relationship breakdown. There may also be other factors involved, such as family violence and financial abuse.

This approach document covers issues that may arise with credit facilities or transaction accounts entered into during a relationship, including when family violence or financial abuse is a factor. These issues include claims that a person should not be held liable for a debt, for example because they were coerced to take out a loan in their own name or jointly with another person and received no benefit from it. Another common issue we see is co-borrowers who are experiencing financial difficulty following the breakdown of a relationship.

Elder abuse is one form of family violence which can also involve financial abuse. While we do not cover this topic specifically here, some of the same general principles covered will also apply to elder abuse situations. We will deal with the topic of elder abuse in a separate approach document.

The approach has been adopted from one of AFCA's predecessor schemes, the Financial Ombudsman Service.

View afca approach joint facilities and family violence document




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