Telcos tell Govt they're walking away from Sylvan Recommendations

Written on the 31 March 2021 by Kelly Higgins

On Friday, telcos tried to pull their support for the recommendations in the Sylvan Review stating there was not enough financial counselling data to show that they should be involved.  It's pretty serious and your help is needed URGENTLY.

The core of the Sylvan Review was that the financial services, telecommunications and energy industries that drive demand for financial counselling, and benefit when their customers get back on track, should contribute to funding.

All of these industries have been involved in consultations to date and have told the Minister for Social Services, Anne Ruston they supported the concept. But on Friday they wrote to Minister Ruston and the Minister for Communications, Paul Fletcher, saying they were walking away and citing a lack of data to show they needed to be involved as the reason.


PLEASE can you complete this survey so we can get the data and prove to the telcos that they should be involved? It will take 5 – 10 minutes to complete and will be open until Thursday 1st April. Financial Counselling Australia will then write a report over Easter and release the report as soon as possible. 

Author:Kelly Higgins


15-17 Glynburn Road
Glynde SA 5070