A new FCA report shows that the telecommunications industry must improve its response to customers experiencing financial hardship. Every financial counsellor who took part in the survey said they have clients struggling to pay their telco bills. A quarter said more than 50% of their clients are struggling to pay. Mis-selling is also c... |
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The latest data from the Essential Services Commission (ESC) reveals a big surge in the number of people being disconnected from their energy supply and increasing numbers of people struggling to keep up with energy bills. Read the article here.... |
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Think you could be up on the FCA conference stage giving a SPOT talk? This year's theme is 'The Power. The Passion.' They're calling for pitches!
A FCA SPOT talk is typically a 7- 9 minute talk on our conference stage, under the spotlight.
Up to eight lucky and brave speakers are professionally mentored to deliver their tal... |
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We've created two Facebook groups where members can ask colleagues and peers questions about non-confidential financial counselling matters or simply share helpful information and support. One is for our members in SA and the other is for our members in the NT.
To join a group:
Log into Facebook
Search for the group you wo... |
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SAFCA is pleased to be able to offer an online Financial Counselling Code of Ethics training in April, May and June. As you know, it is imperative to attain CPD point across all three components, so this training is not to be missed.
There are three dates available for this training, with the first two being for Financial Capabilit... |
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