Newsletter

Information for the AFCCAP

Do you have any information you'd like Deputy Board Chair, Samantha Forsyth, to take to the Australian Financial Complaints Consumer Advisory Panel? As a panel member, Samantha is seeking input from South Australian Financial Counsellors about:  Casework trends and issues Campaigns and initiatives AFCA feedback on cases ...

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Update on the Federal Budget and the Sylvan Review

We were hoping Tuesday's Federal Budget would include an announcement that the government would introduce legislation for an industry-funded model- as recommended in the 2019 Sylvan Review. Unfortunately, this was not to be.

However, the Minister for Families and Social Services, Anne Ruston, tells us she remains committed to ...

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SAFCA's New EO Announced

  SAFCA has announced the appointment of Kate Fox to the role of Executive Officer. She joins the organisation from the Wyatt Trust, a leading philanthropic foundation that provides opportunities to South Australians experiencing hardship. Kate is the Director of the Universal Charitable Fund, an Adelaide-based organisation that provi...

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PDSAC: Expressions of interest

The Professional Development and Supervision Advisory Committee (PDSAC) is seeking expressions of interest from suitably qualified people to join the committee. Applicants must be South Australian financial counsellors with at least 12 months' experience who hold a professional supervisor accreditation PDSAC support SAFCA's Workfor...

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AER's Billing Guidelines

SAFCA members are invited to provide their thoughts about the identification of research areas for the Australian Energy Retailers' (AER) billing guidelines.  The guidelines are being developed in response to a final rule change determination on bill contents and billing requirements under the National Energy Retail Rules where exis...

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