Bushfire Financial Hardship information

Posted by SAFCA on 19 February 2020
Details of Organisations providing financial assistance to customers affected by the bushfires Please note: This information is public but has been compiled to assist financial counsellors and financial capability workers in their work with bushfire affected clients. In this version you will find information from: Banks: ANZ, NAB, Commonwealth Bank, NAB, Beyond Bank , Bendigo Bank and Westpac Telcos: Telstra, Optus, Vodafone Energy: AGL, Simply Energy, Energy Australia, Origin
Posted in: SAFCA Bushfire  

Telstra to buy back debt of remote customers 'ripped off' by unaffordable plans

Posted by SAFCA on 21 November 2019
Telstra has pledged to buy back thousands of dollars in debt, improve credit checks, and discipline staff in an effort to rebuild trust with vulnerable customers who feel ripped off. The telco has embarked on changes to its sales practices amid an investigation by the Australian Competition and Consumer Commission (ACCC) and mounting public scrutiny. Senior executives made the announcement during an unexpected trip to Western Australia's far north, a region where some believe thousa...
Posted in: SAFCA  

Government to Review Bankruptcy Threshold

Posted by SAFCA on 19 November 2019
Excellent news today the government announced a review of the forced bankruptcy threshold. The media links are below (ABC online and News Breakfast, SMH online) The announcement was in response to a letter (and lobbying) from the ABA, FCA, Consumer Action and Financial Rights after the release of Who is Making Australians Bankrupt. The threshold is currently $5K. In Who is Making Australians Bankrupt, we say it should be $50K. Industry seems to have already moved to $20K, so we will end up ...
Posted in: SAFCA  

The Debt Trap: How payday lending is costing Australians provides never before seen data demonstrating the extent of harm cause by the payday lending industry and the people who are most susceptible

Posted by SAFCA on 14 November 2019
The Stop the Debt Trap Alliance has released new data showing the scale of Australia's payday lending crisis. Key findings from the report include: The gross amount of payday loans undertaken in Australia will reach a staggering 1.7 billion by the end of 2019. More than 4.7 million individual payday loans were taken on by around 1.77 million households between April 2016 and July 2019, worth approximately $3.09 billion. Victoria is the state leading the country with the highest ...
Posted in: SAFCA  

The Australian Energy Regulator releases its Draft Decision on SA Power Networks Distribution Determination 2020 - 2025

Posted by SAFCA on 8 October 2019
On 31 January 2019, SA Power Networks submitted its revenue proposal to the AER. The proposal sets out the revenue SA Power Networks proposes to collect from its customers through distribution charges from 1 July 2020 to 30 June 2025. Draft Decision
On 8 October 2019 the AER released its draft decision on SA Power Networks' regulatory proposal for the 2020-25 regulatory control period, commencing 1 July 2020. The draft decision represents a key milestone in the determination of the a...
Posted in: SAFCA  


Suite 7 Wellington Centre, 2 Portrush Rd.
Payneham SA 5070