Consumer Action lodges complaint to Commonwealth Ombudsman about the Department of Human Services' poor administration of Centrepay

Posted by SAFCA on 11 July 2019
Consumer Action Law Centre (Consumer Action) has made a formal complaint to the Commonwealth Ombudsman about the Department of Human Services (DHS).  This complaint comes after the department failed on multiple occasions to apply its own policy to address exploitative consumer lease providers using the Centrepay bill-payment system. Since November 2017, Consumer Action has made multiple complaints to DHS about systemic misconduct of consumer lease companies exploiting people through th...
Posted in: SAFCA  

FCA RESPONDS TO ASIC PROPOSAL TO USE ITS NEW PRODUCT INTERVENTION POWERS TO REIN IN UNREGULATED PAYDAY LENDING - IT CAN'T HAPPEN SOON ENOUGH

Posted by SAFCA on 9 July 2019
Financial Counselling Australia notes the release today of an ASIC consultation paper about whether it should use its new product intervention powers to rein in the lending practices of companies operating outside the credit laws. The answer is yes.  And it can't happen soon enough. Financial counsellors have been dealing with case after case of a short-term lender using this business model: Cigno. Cigno is not bound by the credit laws because of its unusual structure, which sp...
Posted in: SAFCA  

Funeral insurance company slammed by the banking royal commission rebrands with help from former NRL star Jamal Idris

Posted by SAFCA on 9 April 2019
A funeral insurer slammed by the banking royal commission for potentially misleading Indigenous customers has rebranded and enlisted a former NRL star as an ambassador. Jamal Idris, who retired from rugby league in 2017, has been promoting Youpla a rebrand of the Aboriginal Community Benefit Fund (ACBF). At the royal commission, ACBF faced accusations of exploiting the cultural significance of funerals to Aboriginal communities and selling low value products, including to children. In t...
Posted in: SAFCA  

Government appoints Louise Sylvan to head review of financial counselling services

Posted by SAFCA on 12 March 2019
The Liberal National Government last week announced former ACCC deputy chair, Louise Sylvan AM, will lead its Financial Counselling Services Review. The Government recently announced its intention to hold this review, in response to Commissioner Hayne's observations about the importance of financial counselling services in the Final Report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. "We have commenced this short, sharp R...
Posted in: SAFCA  

Family Violence Law Help is now live!

Posted by SAFCA on 12 March 2019
Family Violence Law Help (www.familyviolencelaw.gov.au) is a new national website for people wanting to understand domestic and family violence, the law and where to get help. It can be used by people affected by domestic and family violence, educators and frontline workers. Family Violence Law Help has free, easy to understand information about: domestic and family violence family law child protection law Intervention Orders, and where to get help. The website c...
Posted in: SAFCA  

SAFCA

Suite 7 Wellington Centre, 2 Portrush Rd.
Payneham SA 5070